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FAQ'S

Frequently Asked Questions

Earthware’s aim is to keep single-use takeout containers out of landfills. We everyone to enjoy the convenience of takeout while also reducing their carbon footprint. This is how it works:

  1. Pay $.30 deposit per container and pick-up or order your food from an establishment offering their customers a zero waste option with  Earthware.

  2. Enjoy your meal.
  3. Lightly rinse the container and place in your return-for-refund bin.
  4. Bring into select bottle depots for a refund. Make sure your lids and containers are separated and unstack your containers when you are at the depot. Remember ONLY Earthware containers will be accepted and they cannot be cracked or broken.
  5. Containers are collected from there, washed, sanitized according to Alberta Health Services regulations.
  6. Containers are redistributed to restaurants, hotels, grocers etc.

The way you order from one of our providers does not change.  They will pack as much of your order in Earthware as they can.

It does not matter. Buy why short change yourself! Go get the refund! And we want to keep circulating them so the sooner the better.

There are two ways to return your containers:

  1. Go to Returns to find a bottle depot location near you.
  2. Sign up for bottle depots’ app to schedule a pick-up.

Yes please, they will need a quick rinse to remove food and liquid. We’ll take care of the rest!

If you would like to encourage a business to participate in this sustainable initiative, please tell them about us and direct them to our website.  You can also suggest them to us from our contact page.  We will reach out to them right away.  More providers equals less waste.

Providers want to offer the most convenient takeout service possible for their customers but some meals do not lend themselves to Earthware containers… like pizza.

We are piloting this initiative in Calgary and will be expanding across Canada in the near future. If you would like to know when Earthware is coming to your city, please contact us by clicking here.

About The Containers

Before your Earthware reaches any business they are commercially sanitized and thoroughly inspected. Our sanitization standards far exceed government regulations and are more stringent than even restaurant dishwashing. You can trust that your Earthware is clean, safe and looks like new.

Please don’t. If you need to reheat or freeze your takeout, please use your own dishes. It is never advisable to microwave any plastic.

Earthware reusable containers are made of reusable and recyclable #5 polypropylene. They are 100% BPA (bisphenol) free and are NSF (National Sanitation Foundation) certified, which means the containers are manufactured using only FDA approved raw materials.

On the other hand, single-use takeout containers are filled with these very harmful chemicals and unsafe plastics.

Earthware reusable containers have an estimated 100 use lifespan, after which they are retired and turned into other useful plastic products. We guarantee that they are 100% recycled by our contracted recycling partner.

Only about 9% of  plastic in Canada gets recycled. On the positive side that is 9% of stuff that would not have been recycled at all but it is still a slim number and most of it is single-use containers.

Single-use takeout containers and cutlery marked as compostable simply are not. If you look closely, many containers say it takes at least 90 days to commercially compost them. Canadian cities that have composting solutions typically work on a 21 day system and thus cannot compost any takeout containers. They end up in landfills.

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